RI-03-CS-Alt Valley Community Trust.pdf

RI-03-CS-Alt Valley Community Trust.pdf - page 1/2 - Alt Valley Community Trust

Alt Valley Community Trust

RI-03-CS-Alt Valley Community Trust.pdf - page 2/2 - or improvements tailored to the communit…

or improvements tailored to the community, they had expressed an interest in Dovecot and Breck Road libraries to help prevent their closure. Despite taking a reactive approach to asset acquisition, they have added significant value to their previous service takeovers, by tailoring the service to the community and actively engaging users in processes of service design. With over a thousand people a week using their services, they maintain an open dialogue with service users about improvements, and through frequent contact with library members are able to signpost them to other services, ensuring that no one `falls through the cracks. The trust are made up of local people, community engagement events happen weekly, and the annual general meeting each year is open for all of the community to attend. The ability of Alt Valley to tailor this service to the needs of their community has resulted in a 500% increase in book lending in their first library takeover at Croxteth library.